PROTECTION OF PERSONAL DATA ENLIGHMENT TEXT
The protection of your personal data is among the most important priorities of E-TECH ENERGY TECHNOLOGIES AND INNOVATION (“Company” or “E-TECH”) which acts as a data controller in accordance with the Law on the Protection of Personal Data No. 6698.
In line with this Clarification Text, it is aimed to provide the necessary transparency in accordance with the Law by enlightening you regarding the personal data processed by our Company, including the E-TECH website or the E-TECH mobile application.
1. PURPOSE OF PROCESSING PERSONAL DATA AND LEGAL REASON
While you benefit from the products and services offered by our company, your personal data explained in detail below are processed in accordance with the basic principles in Article 4 of the Law.
Purpose of Processing Your Personal Data
Personal Datas
Legal Reason
In case you have an E-TECH Mobile Application Membership
• Performing membership transactions (membership creation, cancellation or information update),
Your Identity Information (Name Surname, ID Number)
Contact Information (Mobile Number, Email, Address)
User Information (Vehicle Information, Service Station Information of the User, Date Information of the User Receiving Service)
Being directly related to the establishment or performance of a contract
• To enable you to make mobile payments through the mobile application
Financial Information (Card Information)
Being directly related to the establishment or performance of a contract
• Invoicing or performing invoice cancellation processes
Your Identity Information (Name Surname, ID number)
Contact Information (Mobile Number, Email, Address)
Obligatory for the data controller to fulfill its legal obligation
• Enabling you to manage your communication permissions
Contact Information (Mobile Phone Number, E-mail)
User Information (Permission Status Information)
Data processing is mandatory for the establishment, exercise or protection of a right.
In case of E-TECH Card Request
Ensuring the delivery of the E-TECH Card
Contact Information (Mobile Phone Number, E-mail)
User Information (Permission Status Information)
Being directly related to the establishment or performance of a contract
Ensuring the Security of Your Personal Information
•Taking necessary data security measures to protect your personal data
• Ensuring the accuracy of contact information
Transaction Security Information (password information)
Contact Information (Mobile Phone Number, E-mail)
Obligatory for the data controller to fulfill its legal obligation
Providing User Support
• Receiving and finalizing your requests, providing the necessary support,
Your Identity Information (Name Surname)
Contact Information (Mobile Number, Email, Address)
User Information (User Requests or Complaints, Vehicle Information, Service Station Information of the User, Date Information of the User Receiving Service)
Being directly related to the establishment or performance of a contract
• Ensuring user satisfaction
Your Identity Information (Name Surname)
Contact Information (Mobile Number, Email, Address)
User Information (User Requests or Complaints, Vehicle Information, Service Station Information of the User, Date Information of the User Receiving Service)
Data processing is mandatory for the legitimate interests of the data controller.
Fulfillment of Obligations Arising from Legislation
• Giving information to official institutions or organizations, submitting requested information and documents
Your Identity Information (Name Surname, ID number)
Contact Information (Mobile Number, Email, Address)
Financial Information (Card Information)
User Information (Vehicle Information, Service Station Information of the User, Date Information of the User Receiving Service)
Obligatory for the data controller to fulfill its legal obligation
•Execution of accounting and finance processes
Your Identity Information (Name Surname, ID number)
Financial Information (Card Information)
Obligatory for the data controller to fulfill its legal obligation
• Conducting audit activities
Your Identity Information (Name Surname, ID Number)
Contact Information (Mobile Number, Email, Address)
Financial Information (Card Information)
User Information (Vehicle Information, Service Station Information of the User, Date Information of the User Receiving Service)
Execution of legal processes
• In case of legal processes, follow-up and presentation of necessary information
Your Identity Information (Name Surname, ID Number)
Contact Information (Mobile Number, Email, Address)
User Information (Vehicle Information, User Requests or Complaints)
Obligatory for the data controller to fulfill its legal obligation
Data processing is mandatory for the establishment, exercise or protection of a right.
Data processing is mandatory for the legitimate interests of the data controller.
2. PROCESSING OF YOUR PERSONAL DATA IN ACCORDANCE WITH YOUR EXPRESS CONSENT
2.1 Marketing Activities
In order to process personal data for some purposes within the scope of the law, the explicit consent of the person concerned must be obtained. Our Company, which acts in accordance with the personal data processing conditions in the Law, only if you have given your consent for the personal data processing purposes below,
• Suggesting our services to you by customizing them according to your tastes, usage habits and needs; conducting analysis, segmentation or targeting studies; the presentation of special product or service offers, new product announcements, campaigns, promotions and other marketing activities; It may be processed for the purposes of conducting surveys and customer satisfaction measurement studies and in this context, communicating with you electronically, and may be shared with our third party suppliers, from whom we receive services in line with these purposes.
2.2 Processing of Location Data
If you approve the processing of your location data via the E-TECH Mobile application, your instant location information is processed so that you can see the nearest electric vehicle orient station on the map to be opened. The location is not recorded or tracked in any system. It is only displayed based on your current location.
You have the opportunity to remove the access of the E-TECH Mobile application to your location services at any time. The relevant process can be performed from the section on accessing location services in your phone's application settings.
2.3 Mobile App Notifications
If you approve the notifications via the E-TECH Mobile application, you will start to receive notifications on your device on which the E-TECH Mobile application is installed, in order to receive notifications about charging transactions, account status, payment status of transactions, developments about the E-TECH station network and current campaigns. You have the option to turn off notifications at any time you wish. The relevant process can be performed from the section regarding notifications in the application settings of your phone.
3. METHOD AND LEGAL REASON FOR COLLECTING PERSONAL DATA
Your personal data is obtained through E-TECH Mobile Application, Call Center, WhatsApp, ChatBot, E-mail and Social Media, in line with the above-mentioned legal reasons, within the scope of fulfilling the purposes stated under the first heading of this Clarification Text.
4. PARTIES TO WHICH YOUR PERSONAL DATA IS TRANSFERRED
Your personal data may be transferred to the following persons for the purposes specified, in accordance with the conditions specified in the article of the Law on the transfer of personal data.
Purpose of Transfer
Your Transferred Personal Data
Legal Reason
In case you have a mobile application subscription, our suppliers from whom services are provided in software, maintenance, security and personal data hosting within the scope of information technologies.
Your Identity Information (Name Surname, ID No)
Contact Information (Mobile Number, Email, Address)
Financial Information (Card Information)
User Information (Vehicle Information, Service Station Information of the User, Date Information of the User Receiving Service)
Data processing is mandatory for the legitimate interests of the data controller.
Our suppliers, from whom services are provided to finalize your requests through the call center channel
Your Identity Information (Name Surname)
Contact Information (Mobile Number, Email, Address)
User Information (User Requests or Complaints, Vehicle Information, Service Station Information of the User, Date Information of the User Receiving Service)
Data processing is mandatory for the legitimate interests of the data controller.
Our suppliers who receive services for the purpose of receiving and finalizing your requests and complaints via WhatsApp, Chatbot
Your Identity Information (Name Surname)
Contact Information (Mobile Number, Email, Address)
User Information (User Requests or Complaints, Vehicle Information, Service Station Information of the User, Date Information of the User Receiving Service)
Data processing is mandatory for the legitimate interests of the data controller.
Our suppliers from whom services are received for the purpose of finalizing your requests through the Social Media channel
Your Identity Information (Name Surname)
Contact Information (Mobile Number, Email, Address)
User Information (User Requests or Complaints, Vehicle Information, Service Station Information of the User, Date Information of the User Receiving Service)
Being made public by the person concerned.
Our suppliers who receive services for sending messages to you
Contact Information (Mobile Phone Number, E-mail)
User Information (Permission Status Information)
Data processing is mandatory for the legitimate interests of the data controller.
Our suppliers who receive delivery service for E-TECH Card delivery
Your Identity Information (Name Surname)
Contact Information (Address, Mobile Number)
Data processing is mandatory for the legitimate interests of the data controller.
Our suppliers with card storage services
Financial Information (Card Information)
Data processing is mandatory for the legitimate interests of the data controller.
Within the scope of our legal obligations, legally authorized public institutions and legally authorized private institutions and business partners that we receive legal support from
Your Identity Information (Name Surname, ID Number)
Contact Information (Mobile Number, Email, Address)
Financial Information (Card Information)
User Information (Vehicle Information, Service Station Information of the User, Date Information of the User Receiving Service)
Obligatory for the data controller to fulfill its legal obligation
Data processing is mandatory for the establishment, exercise or protection of a right.
Data processing is mandatory for the legitimate interests of the data controller.
5. Your Rights as a Relevant Person
We hereby declare that you, as the relevant person, have the following rights in accordance with Article 11 of the Law:
• Learning whether your personal data is processed,
• Requesting information regarding the processing of your personal data,
• To learn the purpose of processing your personal data and whether they are used in accordance with the purpose,
• Knowing the third parties to whom personal data is transferred in the country or abroad,
• Requesting correction of your personal data if it is incomplete or incorrectly processed,
• Requesting the deletion or destruction of your personal data within the framework of the conditions stipulated in the Law,
• Requesting notification of third parties to whom personal data has been transferred, that your personal data that has been processed incompletely or incorrectly has been corrected,
• Requesting notification of the deletion or destruction of your personal data to third parties to whom personal data has been transferred,
• Objecting to the emergence of a result against you by analyzing your processed data exclusively through automated systems,
• Requesting the compensation of the damage if you suffer damage due to unlawful processing of your personal data.
You can forward your requests regarding your above-mentioned rights to the following contact addresses.
Post Office Adress : Muradiye Mah. CBÜ Kampüsü Küme Evleri Tekno Kent No:22 Yunusemre/İzmir
E-mail : info@e-tech.com.tr
